2. Scope and Applicability

This Privacy Policy applies to all visitors, registered users, and businesses using Create Mappins for any purpose, including map creation, data visualization, or sharing.

It does not apply to third-party websites or services linked through our Platform.

3. Information We Collect

a. Information You Provide

We may collect information that you voluntarily provide, including:

• Personal Information: Name, email address, business name, role, and contact details when creating an account or contacting support.
• Business Data: Public business names, addresses, and location data you upload to maps or associate with pins.
• Payment Information: If applicable, billing details processed through secure third-party payment gateways.
• Communication Data: Information contained in messages or inquiries you send to our team.

b. Automatically Collected Information

When you use our Platform, we automatically collect:

• Usage Data: Interactions with features (e.g., number of maps created, shared links, session duration).
• Device Data: Browser type, operating system, and device information.
• Location Data: Approximate geolocation derived from IP addresses to enhance map accuracy and user experience.
• Cookies and Tracking: Cookies, tags, and similar technologies for analytics, personalization, and session management.

c. Information from Third Parties

We may receive limited information from third-party integrations (e.g., analytics or import tools) to enhance user experience or improve services.

4. How We Use Information

We use the collected information for the following purposes:

1. Service Delivery: To create and maintain user accounts, enable map creation, and manage user content.
2. Feature Improvement: To understand how users engage with the Platform and continuously enhance performance and usability.
3. Customer Support: To respond to user inquiries and resolve technical or account-related issues.
4. Marketing & Communication:
   • To send updates about product improvements, new features, or promotions.
   • To showcase registered business names or public maps as examples of real-world use cases for Create Mappins.
   • To communicate offers from Hexora Digital related to software development, integrations, or enterprise mapping solutions.
5. Security & Compliance: To detect and prevent fraudulent or unauthorized activity.
6. Analytics: To analyze aggregated usage data and identify trends.

Important: Create Mappins does not sell or rent personal or business data to any third-party organization. Marketing references are limited to public, non-sensitive identifiers (such as business name or map category).

5. Cookies and Similar Technologies

Cookies help us improve your browsing experience by remembering your preferences, sessions, and map configurations.

You may disable cookies in your browser, but some features of the Platform may not function properly.

We use the following cookie types:

• Essential Cookies: Necessary for site operation and login functionality.
• Analytics Cookies: For usage statistics and performance monitoring.
• Marketing Cookies: For personalized content or retargeting (minimal use).

6. Data Sharing and Disclosure

We may share data only under these circumstances:

• Service Providers: With trusted third parties (e.g., hosting, payment, analytics) that process data under confidentiality agreements.
• Legal Compliance: When required to comply with legal obligations or respond to government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards.
• With Consent: When you explicitly authorize sharing of your information.

We do not publicly display user data unless you choose to share or publish your maps.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You can delete your account at any time, and we will remove your personal and business data from our active systems within a reasonable timeframe.

8. Marketing Communications

By creating an account, you consent to receiving marketing communications from Create Mappins and Hexora Digital.

These may include:

• Platform updates and new features
• Surveys and feedback requests
• Offers for related software and integration services

You can opt out anytime using the "Unsubscribe" link or by contacting hello@hexoradigital.com.

9. Data Security

We employ advanced technical, administrative, and physical safeguards to protect your data against unauthorized access, loss, or misuse.

Despite these measures, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

10. International Data Processing

Your information may be processed on servers located in various regions. We ensure that data transfers comply with applicable international data protection laws and frameworks.

11. Children's Privacy

Our Platform is not intended for use by children under 16 years of age. We do not knowingly collect data from minors.

12. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to your personal data.
• Request correction or deletion of your information.
• Withdraw consent for marketing communications.
• Request data portability.

To exercise these rights, contact privacy@createmappins.com.

13. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a new "Last Updated" date.

Continued use of the Platform after updates constitutes acceptance of the revised terms.

14. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy, please contact: